
AI Acceptable Use Policy for Customers
If your customers use AI features in your product or service, this policy tells them what they can and can't do with it. Covers permitted uses, prohibited uses, and liability language. Increasingly standard for any company that offers AI-powered tools.
Does This Apply to You?
- Your product or service includes AI features that customers interact with or rely on
- You need terms that define permitted and prohibited uses — and limit your liability when customers misuse those features
Any company that offers AI-powered products or services to customers. Distinct from the Employee AI Use Policy, which governs internal employee AI usage.

What's Included (1 Documents)
Customer AI Acceptable Use Policy
What Happens Without Compliance
Customer AUPs limit vendor liability for misuse of AI products and are increasingly required by enterprise procurement. Aligns with FTC Act § 5 unfair practice avoidance and EU AI Act Art. 13 transparency obligations. Templates, not legal advice.
Maximum: Liability limitation
Preview Your Documents
See what your compliance package includes — sample shown with example data
See Inside Your Documents
Sample page using demo data. Your documents will include your company name, AI systems, and compliance details.

All documents include electronic signature blocks compliant with the ESIGN Act (15 U.S.C. § 7001) and UETA.
What Happens After You Purchase
Your documents generate instantly as fillable PDFs, packaged in a single zip file.
Download directly to your device or email to up to 3 team members.
Fill in the highlighted form fields with your company-specific information. Each document includes clear instructions.
Sign using the electronic signature blocks — ESIGN Act compliant, no printing required.
Have your legal team review the completed documents before deployment.
Statutory Authority
Citation: FTC Act § 5 + EU AI Act Art. 13 + Best Practice
View official source(opens in new tab)Complete Package
$99
One-time purchase. Instant download.
- 1 customized documents
- Instant digital download
- Based on FTC Act § 5 + EU AI Act Art. 13 + Best Practice
- Secure checkout via Stripe
Purchase now, customize your documents after checkout
vs. thousands at a law firm
Verified against enacted statute text
Source: FTC Act § 5 + EU AI Act Art. 13 + Best PracticeQuestions before purchasing? Email us
Customize Your Customer AI AUP Package
Fill in your company details below. Your answers will be used to pre-fill your compliance documents.
Step 1 of 6
Company Information
You May Also Need
Strengthen your compliance program with related documentation.
Multi-State Profiling Bundle
If you operate across multiple states and use customer data for profiling, targeting, or automated d...
Employer AI Disclosure Kit
If you hire in Illinois, New York City, and Colorado, you need AI disclosure documents for all three...
AI Use Policy
An internal policy that tells your employees what they can and can't do with AI tools at work. Cover...