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AI Acceptable Use Policy for Customers

If your customers use AI features in your product or service, this policy tells them what they can and can't do with it. Covers permitted uses, prohibited uses, and liability language. Increasingly standard for any company that offers AI-powered tools.

$99one-time purchase
1 documents included
Max penalty: Liability limitation
Secure checkout via Stripe

Does This Apply to You?

  • Your product or service includes AI features that customers interact with or rely on
  • You need terms that define permitted and prohibited uses — and limit your liability when customers misuse those features

Any company that offers AI-powered products or services to customers. Distinct from the Employee AI Use Policy, which governs internal employee AI usage.

Compliance document on tablet at desk

What's Included (1 Documents)

Customer AI Acceptable Use Policy

What Happens Without Compliance

Customer AUPs limit vendor liability for misuse of AI products and are increasingly required by enterprise procurement. Aligns with FTC Act § 5 unfair practice avoidance and EU AI Act Art. 13 transparency obligations. Templates, not legal advice.

Maximum: Liability limitation

Preview Your Documents

See what your compliance package includes — sample shown with example data

See Inside Your Documents

Sample page using demo data. Your documents will include your company name, AI systems, and compliance details.

Sample document preview for Customer AI AUP
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All documents include electronic signature blocks compliant with the ESIGN Act (15 U.S.C. § 7001) and UETA.

What Happens After You Purchase

Your documents generate instantly as fillable PDFs, packaged in a single zip file.

Download directly to your device or email to up to 3 team members.

Fill in the highlighted form fields with your company-specific information. Each document includes clear instructions.

Sign using the electronic signature blocks — ESIGN Act compliant, no printing required.

Have your legal team review the completed documents before deployment.

Statutory Authority

Citation: FTC Act § 5 + EU AI Act Art. 13 + Best Practice

View official source(opens in new tab)

Complete Package

$99

One-time purchase. Instant download.

  • 1 customized documents
  • Instant digital download
  • Based on FTC Act § 5 + EU AI Act Art. 13 + Best Practice
  • Secure checkout via Stripe

Purchase now, customize your documents after checkout

vs. thousands at a law firm

Questions before purchasing? Email us

Customize Your Customer AI AUP Package

Fill in your company details below. Your answers will be used to pre-fill your compliance documents.

Customer AI AUP1 documents$99
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Company Information